About myFirst
myFirst is a kids-focused tech brand that presents its products as technology designed for children and created with parents in mind. On its About page, the brand says it was founded in 2017 by a team of fathers who wanted to bridge the gap between technology and traditional toys, with a focus on making tech products that children could use more safely and enjoyably.
Why people choose myFirst:
A broad product range built around kids’ everyday tech use. The US store organizes its catalog across kids smartwatches, audio products, cameras, digital frames, 3D pens, drawing pads, and accessories. That gives the brand a clear family-tech identity instead of feeling like a general electronics store.
A brand story with a clear parent-and-child focus. myFirst describes itself as “designed for kids, created for parents,” and says its goal is to help children learn and play through fun, technology-based products. The site also states the brand has expanded to 46 countries, showing a broader international presence.
Shipping terms are published clearly. The website states free shipping on orders over $40. Its shipping policy also says most orders are processed within 2–3 business days, shipped from a Los Angeles warehouse, and that regular-post delivery may range from 3 to 28 working days depending on destination.
Return, exchange, and warranty information are visible on-site. The Exchange, Return & Refund page says customers may request a return within 30 days of delivery for a full refund or exchange of item only, subject to the listed conditions. The warranty page states products are covered by a 1-year warranty from the date of purchase, with battery coverage valid for 6 months, while promotion-campaign purchases are noted as having 30-day coverage only.
Support channels are easy to verify. The Contact page lists 24/7 live support availability, a global customer service helpline, a WhatsApp support number, a US toll-free number, support@myfirst.tech for technical support and customer service, and marketing@myfirst.tech for business collaborations, marketing, and PR matters.
Explore current myFirst offers, featured products, and available deals to find the option that best fits your family’s needs. |
