About KuKirin

KuKirin presents itself as a brand focused on electric scooters, electric bikes, and related spare parts/accessories, with its Poland storefront organized around scooter series, e-bikes, and replacement parts. On its About page, the brand says it was founded in 2018, originally used the name Kugoo Kirin, and changed to KuKirin in 2022. The same page describes the brand around lower-emission commuting and electric mobility.

Why people choose KuKirin:

Clear product direction. The website is structured around product groups such as electric scooters, electric bikes, and spare parts/accessories, making the brand’s focus easy to identify from the storefront and navigation.

Shipping details are published on-site. The Shipping & Delivery page states that orders are shipped from warehouses in Poland, with order processing taking 1–2 business days after payment and delivery typically taking 2–3 business days for most regions in Poland. The same page also says shipping is free for orders above 168 PLN, while orders below that amount are charged 65 PLN.

Return terms are listed clearly. The Return & Refund page states that damaged or defective products, incorrect products, and unopened/unused products should be reported or returned within 7 days, and it says products should be returned in the original packaging with accessories and instructions. The same page also notes that return shipping is covered for quality-related issues, while in other cases the customer generally pays the return shipping cost.

Support and warranty information are visible. The Contact page lists support@kukirin-scooter.pl and says the team responds within one business day, with customer-service hours shown as Monday to Friday, 9:00–18:00 (GMT+8). The Warranty Policy states a 12-month warranty, including 6 months for the battery, and notes a 1-month period for tires and brake pads as wear parts.

Click to explore the latest products and store updates from KuKirin