About Escape to Paradise
Escape to Paradise presents itself as an Australian lifestyle brand focused on homewares, décor, beach essentials, swimwear, and accessories, with the storefront organized around categories such as cushion inserts, cushion covers, décor vases and candles, placemats, tablecloths, swimwear, beach chairs, beach towels, cooler bags, bags, clutches, wallets, bracelets, and jewellery boxes. From the homepage and menu structure, the strongest product focus appears to be tropical-inspired homewares and decorative soft furnishings, especially cushion covers and related décor items.
Why people choose Escape to Paradise:
Clear lifestyle and product direction. The site is built around a tropical resort-inspired home and leisure theme, and its own copy describes the brand as a way to “turn your home into a tropical resort,” supported by collections spanning home décor, beach products, and accessories. This makes the brand’s overall direction easy to understand from the storefront itself.
Brand story is published on-site. On the Our Story page, the founder says the brand story began in Fiji and describes Escape to Paradise as an international brand offering homewares and accessories inspired by tropical destinations around the world. The same page also states that the brand creates custom-designed products for resorts, hotels, and restaurants internationally, which helps explain the broader styling direction shown on the site.
Shipping details are visible on-site. The site highlights free shipping for orders over $100 on the storefront. Its shipping page says in-stock warehouse items generally take 2–4 business days to metropolitan areas and 7 business days to regional areas, while custom-made orders may take around 4 weeks. The same page says the main delivery method is Border Express, PO Boxes can be served through Australia Post, and international deliveries are generally handled by DHL or TNT.
Basic returns information is published. On the shipping page, the site states that it will accept a return when a product is faulty, damaged in transit, or the incorrect item was sent by mistake, and directs customers to contact support for next steps. This gives visitors a visible reference point for order-issue handling, even though the policy shown is narrower than a broad change-of-mind return policy.
Support and customer-facing information are available. The contact page lists admin@escapetoparadise.com.au for support, and the site also shows links to Contact Us, About Us, Meet the Team, Stockists, Wholesale & Trade, Shipping & Delivery, Terms & Conditions, Privacy Policy, FAQs, and Reviews. In addition, the contact area and footer reference worldwide shipping, newsletter signup, and social links including Facebook, Pinterest, and Instagram.
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